Privacy Policy

When you submit an enquiry through this website, we collect the details you provide: your name, business name, email address, phone number, and optionally your industry and a message about your enquiry.

We also receive any information you choose to share with us during calls, emails or demo sessions.

We use your information to respond to your enquiry, arrange and conduct demonstrations, prepare quotes, and provide and support the services you engage us for.

We do not sell your personal information.

Where we provide an AI receptionist service, it may capture details of your customers — such as names, contact numbers and enquiry details — so that enquiries can be answered and passed to you.

That information is used to deliver the service to your business. Access is limited to the people who need it to operate and support the service.

We rely on third-party providers for services such as hosting, telephony, messaging, booking and AI processing. These providers process information on our behalf in order to deliver the service.

Specific providers used for your implementation are confirmed with you as part of setup.

Enquiry records are stored in our application database and retained for as long as needed to respond to your enquiry and maintain our business records, unless a longer period is required by law.

You can ask us to access, correct or delete the personal information we hold about you by contacting us using the details below. We will respond within a reasonable time.

Questions about this policy can be sent to pickupautomations@gmail.com or by phone on +61 403 767 897.